honeywell thermostat waiting for equipment

It is important to note that I do not have access to the heat pump's board so I was just trying all three to hope that one of them was a common wire and I found out the brown one (which of course was the last one I tried) is the common wire. I used to have a jumper between E and AUX but since on the new Honeywell one I have E and AUX are on the same nut, I figured I didn't need to jumper it to itself! The only other change is that I had 3 wires that were unused, a blue one, a brown one and a blackish-grey one. Right now, my configuration is the exact same as previous with the exception of a jumper I removed. My thermostat is the Honeywell Wi-Fi 7-Day Programmable Thermostat - RTH6580WFġ) So it took me a few hours to set up because my old thermostat was battery run so I had to figure out which wire was the common wire. I actually have 2 questions that are very related.Ģ) How to best optimize it for my heat pump. I bet those Honeywell people probably don't use any of these in their homes so they need us to tell them what is wrong.īTW, I also contacted Nest and tried to find a solution and they responded a little bit sooner than Honeywell but still offered no solution. When they didn't start a new product right, it's very hard for them to correct it later on. I also just found something else wrong with this talking thermostat: since it has only one starting command (hello thermostat) and I have two of these in the same open space (downstairs/upstairs), when I try to talk to one, both of them answer! And I sent Honeywell another e-mail for a solution even I don't expect any. I guess we have already found all these ourselves and Honeywell is really useless in this regard. There are thermostats that are compatible with your EIM and are WiFi, but they are available through a contractor.' 'The system set up that you have involves and EIM, and our retail model WiFi thermostats are not compatible for that. Honeywell (Tiffany) just sent me an e-mail today after I already forgot how long and saying:

Honeywell thermostat waiting for equipment